Arclight Digital

Privacy Policy

Last updated: 4 April 2026

1. Who we are

Arclight Digital (ABN 39 504 024 061) is a web design and SEO management business based in Brisbane, Queensland, Australia. In this policy, "we", "us", and "our" refer to Arclight Digital.

2. Information we collect

We collect information you provide directly through our contact form:

  • Name
  • Email address
  • Business name
  • Service interest
  • Message content

We also collect anonymous usage data through Google Analytics (GA4), including pages visited, time on site, device type, and approximate geographic location. This data does not personally identify you.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry
  • Provide a quote or consultation
  • Deliver services you have purchased
  • Send project updates and invoices

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-party services

Our website uses the following third-party services:

  • Google Analytics (GA4) — for anonymous website usage analytics
  • FormSubmit — for processing contact form submissions
  • Google Fonts — for web typography
  • Vercel — for website hosting

Each of these services has its own privacy policy governing how they handle data.

5. Cookies

Our website uses cookies set by Google Analytics to understand how visitors use our site. These cookies collect anonymous data only. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data retention

Contact form submissions are retained for the duration of our business relationship and for a reasonable period afterwards. Google Analytics data is retained for 14 months, after which it is automatically deleted.

7. Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

8. Contact

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

Email: sales@arclightdigital.com.au

Location: Brisbane, QLD, Australia